We’re here to help you every step of the way.
Working with insurance companies can be a stressful and frustrating process, especially when pursuing a claim. Let the insurance specialists at The Roof Medic take care of everything! From initiating your claim to setting your adjustment appointment and meeting them at your home, our tactical process is both professional and painless. We provide your insurance company with the most pertinent information, using exact dates and times as well as a full report of all claimable damage. Ensuring this step is completed correctly greatly increases your chances of approval!
We thoroughly inspect all facets of your roof as well as vents, flashing, gutters, downspouts, screens and any additional components on your roof and property. Our goal is to find and note any and all damage consistent with any storms that your home was involved in. We provide you with high resolution pictures showing the condition of your roof as well as an assessment with what your options are and what actions should be taken next.
File a claim
If adequate damage is found we then assist you with initiating your insurance claim. We recommend performing this step in one of two ways: Either allow us to assist you with this phone call by calling your insurance company together or by allowing us to do it for you. With our assistance through this step we ensure that only pertinent information is given with exact dates and times that correlate with your damage.
// Step 3
This is the most important step! Once your claim is filed, your claims adjuster will contact you within 48 hours to setup your property inspection. Simply let us know what time they want to come and we will meet them at your home to ensure all your damages are accounted for. In many cases, your insurance company is not the one getting on your roof. They depend on third party inspectors to provide them with pictures and their opinion of your damage. Having a Roof Medic present not only provides you with the confidence that all your damage will be accounted for but also significantly increases your chances at getting a full replacement rather than a repair!
// Step 4
Once you are approved for your roof replacement and your claim summary is rendered, we review it to make sure it contains all of your existing components, go over shingle options and colors with you and write a work order. With a signed work order, you officially go into our queue!
// Step 5
On the day of your build expect us to show up @7am to begin our area prep and tear off. With our tactical approach to the reroofing process, we are able to perform most roof builds in only one day! This includes tear off, wood rot replacement, new shingle installation and area beautification!
// Step 6
Final Inspection and Payment
Once complete, we perform our final roof and area inspection to ensure our high standards for perfection were met. In fact, we only ask for our final payment once we are sure you’re 100% satisfied with the service you received! Once we receive your final payment we present you with all of your warranty info.